Viatja amb el mòbil - T-mobilitat

From the application itself, you can recharge the title you are using or switch to a different title when you've used up the current one.

In addition to allowing you to travel with your mobile phone, the other great feature of the T-mobilitat app is that it allows you to recharge your T-mobilitat card from anywhere. This feature is available for any mobile phone with NFC, whether it's Android or iOS.

Youth profile: they are automatically assigned to all individuals under 30 years old. It allows you to purchase the T-jove.

FM/FN profile: profile that allows purchasing titles for single-parent and large families. It must be accredited either electronically or at a physical network location by presenting:

• The ID card (DNI), the NIE (foreigner identification number), or the passport.
• The single-parent or large family pass (family or individual) issued by the Government of Catalonia or the large family passed issued by any other regional government.

The FM/FN profile will be valid during the validity of the single-parent or large family proof document. When this document expires and needs to be renewed, the profile must also be renewed through the same process.

If you have purchased a pass and wish to return it, this can be done within 24 hours from the date of purchase to obtain a refund, provided that it has not been used.

• If you bought it in person, in a service point or a ticket machine, you must ask for a refund at a customer service and information point of the same operator from which you bought the pass (e.g., if you bought a T-usual at a TMB point, you must return to a TMB point; if you bought the pass at Rodalies, you must return to Rodalies).

With T-mobilitat, fraudulent use of passes will lead to the pass in question being blocked, as well as any minimum charge or sanction imposed. For example, this would apply to a person using a reduced-price pass (T-jove, FM/FN or T-16) without proving their status as a beneficiary or the holder of the pass.

The pass will be blocked by an inspection team and cannot be used, unless the person asks for it to be unblocked by appealing. This can be done using the oficial "Generic request" form of the Generalitat, choosing Autoritat del Transport Metropolità (ATM) Àrea de Barcelona as an addressee organization: together with your details, you must explain in detail the reasons for making improper use of the pass, and attach any documents proving the reasons you give. You can also submit the form in person at any public administration office, through the legal mechanisms. More information, here.

You will receive the resolution within one month from the register date.