Viatja amb el mòbil - T-mobilitat

Get in the public transport with your mobile phone

 

The T-mobility system allows you to access public transport by validating your trip directly with your phone if it has NFC.

  • Cost: €1.
  • Requires registration.
  • It allows you to top up all integrated transport travel passes.
  • It is rechargeable and, in the near future, will allow you to carry more than one pass at a time.
  • You can download the app from here and set it up in minutes.

   

A mobile phone entering in a bus

What you need to know about T-mobilitat app

From the application itself, you can recharge the title you are using or switch to a different title when you've used up the current one.

In addition to allowing you to travel with your mobile phone, the other great feature of the T-mobilitat app is that it allows you to recharge your T-mobilitat card from anywhere. This feature is available for any mobile phone with NFC, whether it's Android or iOS.

Youth profile: they are automatically assigned to all individuals under 30 years old. It allows you to purchase the T-jove.

FM/FN profile: profile that allows purchasing titles for single-parent and large families. It must be accredited either electronically or at a physical network location by presenting:

  • The ID card (DNI), the NIE (foreigner identification number), or the passport.
  • The single-parent or large family pass (family or individual) issued by the Government of Catalonia or the large family passed issued by any other regional government.

The FM/FN profile will be valid during the validity of the single-parent or large family proof document. When this document expires and needs to be renewed, the profile must also be renewed through the same process.

If you have purchased a pass and wish to return it, this can be done within 24 hours from the date of purchase to obtain a refund, provided that it has not been used.

  • If you bought it in person, in a service point or a ticket machine, you must ask for a refund at a customer service and information point of the same operator from which you bought the pass (e.g., if you bought a T-usual at a TMB point, you must return to a TMB point; if you bought the pass at Rodalies, you must return to Rodalies).

Fraudulent use of passes will lead to the pass in question being blocked for 3 years, according to the T-mobilitat use conditions, approved by the ATM.

If the person does not agree and wants to use it again, they must request the unblocking by submitting an appeal to the ATM. This can be done online through the following Generalitat de Catalunya procedure; in the link, you will find a step-by-step guide and all the information, also on how to do the procedure in person.

Make the switch to T-mobilitat

 

  1. Sign up on this website.

  2. Request the card or set up the app for mobile travel.

  3. Choose which ticket you want to top up.

  4. Move better!

 

People talking about T-mobilitat on a bus
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