Legal notice - T-mobilitat
Legal notice and terms and conditions
In accordance with Article 10 of the Spanish Information Society and E-Commerce Services Act, we provide you with the following information:
Ownership of the website
Owner: Autoritat del Transport Metropolità (Barcelona Metropolitan Transport Authority, hereafter ATM)
Tax ID no.: P-5890049-I
Registered office: Carrer Balmes 49, 6ª planta, 08007 Barcelona
Telephone: +34 933620020
E-mail: atm@atm.cat
Guarantees and liabilities
Access to the T-mobilitat website implies express acceptance of its policies and a commitment not to carry out any action that could infringe the law or the established conditions. Any action of this kind will incur the corresponding legal liabilities.
We reserve the right to make changes or updates at any time to the information contained on the website, its configuration or presentation, or the legal conditions.
We cannot guarantee that there will be no interruptions or errors in access to the website or its content or technical errors occurring during connection to the internet. Nor can we guarantee against possible damage that may result from interferences, omissions or computer viruses beyond the website owner’s control.
Users must make proper use of the website services and content and not utilise them for illicit or criminal activities or any actions infringing the provisions of this legal notice, intellectual or industrial property regulations, or any other legal rule. The use made of the information contained on this website is the user’s exclusive responsibility.
Intellectual and industrial property
This website may host content protected by intellectual and industrial property rights. All this content (texts, audiovisuals, code, designs, logos, trademarks, etc.) belongs to the website owner.
Any unauthorised use of this content may be considered a breach of intellectual or industrial property rights and may incur the corresponding legal liability.
Simple browsing or use of the website and its services does not under any circumstances grant any kind of licence or partial or total assignment of the aforementioned rights. Any broadcasting, reproduction, distribution, public communication or full or partial transformation of the content without the owner’s prior consent is expressly prohibited.
Cookie use notice
This website uses cookies – text files located in the user’s computer – to help it analyse the use made of it by users, to ensure the published content works and is displayed correctly, and to collect statistics.
You can read our cookies policy at this link.
Data protection notice
The ATM is committed to data protection and privacy and it works to ensure your personal data is kept confidential.
To read our privacy policy, click here.
Access and usage terms and conditions for the website
This section includes information relating to the terms and conditions of access to and use of the T-mobilitat website of the Autoritat del Transport Metropolità (Barcelona Metropolitan Transport Authority, hereafter, “ATM”), which users must know for the purposes established in the Spanish Information Society and E-Commerce Services Act 34/2002, of 11 July.
Details of the owner of the website t-mobilitat.atm.cat
In accordance with Article 10 of the Spanish Information Society and E-Commerce Services Act, the essential information about the ATM, as provider of information society services via the website, is as follows:
Owner: Autoritat del Transport Metropolità
Tax ID no.: P-5890049-I
Registered office: Carrer Balmes 49, 6ª planta, 08007 Barcelona,
Telephone: +34 93 362 00 20
E-mail: atm@atm.cat
Terms and conditions of access to the website t-mobilitat.atm.cat
Access to this website is users’ exclusive responsibility and implies knowledge and acceptance of the legal notices and these access and usage terms and conditions.
Access to the services offered via the website www.t-mobilitat.atm.cat is free and, in general, requires users to first subscribe or register to access certain services. The user name and password are identifying elements for access to the services. They are personal and non-transferable.
Users who do not agree with the content of these general browsing conditions must leave the website and may not access it or use the services it offers.
Users also guarantee the truthfulness and authenticity of the information required for the register of users which they give as a result of contracting the services. They must also keep this information updated.
Any connections there may be to other websites and the use made of them by users are subject to these terms and conditions of access and use and any specific conditions that such websites require. Any use other than that expressly authorised is prohibited.
The ATM will ensure that errors in the content published on this website are prevented and reserves the right to modify such content. The ATM accepts no liability for any consequences that may derive from errors in the content provided by third parties that may appear on this website. It may, whenever it sees fit, alter the configuration of this website, the terms and conditions of service, and its content. It may also delete it, limit it, temporarily or permanently suspend it or prevent access to it, and it must inform the user of such changes in as far as is possible in the circumstances by publishing them on the website.
Any communication or broadcast of content that infringes third-party rights of ownership or content that is threatening, obscene, defamatory, pornographic or xenophobic or constitutes an attack on personal dignity, the rights of the child or current laws, or any behaviour constituting or inciting anyone to commit a criminal offence is prohibited.
The inclusion and communication by users of content that is false or inaccurate or that induces or could induce other users or ATM staff into error, and particularly content protected by any intellectual or industrial property rights, is prohibited.
The ATM may prohibit access to this website to any user who behaves as mentioned in the above paragraphs and in the “Terms and conditions of use of the website” clause of this document, which in all cases will be limiting.
The ATM may offer direct or indirect links to resources or internet sites outside this website. These links are for information purposes only and under no circumstances are they an invitation to contract products or services offered on the destination website.
If there is any discrepancy between the administrative information provided via this website and the documents where this information originates, the content of the latter will take precedence. The printed edition of such documents is the only instrument providing proof of their authenticity and content.
The ATM may alter the configuration of this website, the terms and conditions of service, and its content whenever it sees fit. It may also delete it, limit it or temporarily or permanently suspend it or prevent access to it, and it must inform the user of such changes in as far as is possible in the circumstances by publishing them on the website.
Terms and conditions of use of the website t-mobilitat.atm.cat
Users must make proper use of the website services and content and not use them for illicit or criminal activities or any actions infringing the provisions of this legal notice, intellectual or industrial property regulations or any other rule of the legal system. The use made of the information contained on this website is the user’s exclusive responsibility.
In addition, users must not introduce, broadcast or disseminate any of the following content or similar items:
Content that is racist, xenophobic, pornographic, excuses terrorism or attacks human rights;
Content that promotes criminal, denigrating, defamatory or violent action or activities that are contrary to the law, public morals, good customs or public order;
Information or content attacking fundamental public rights and freedoms; User names and passwords given to unauthorised third parties (if another user becomes aware of your password you must inform the ATM).
User names and passwords given to unauthorised third parties (if another user becomes aware of your password you must inform the ATM);
Information or content involving the infringement of intellectual and industrial property rights;
Unauthorised or unsolicited advertising, spam e-mails, chain e-mails, pyramid selling, etc.;
Data programs (viruses and malware) that are likely to cause damage to the access provider’s computer systems or to its providers or to third-party internet users.
Freedom from liability
The ATM does not guarantee the absence of viruses or other elements that could cause damage to the computer systems, computerised documents or files belonging to the user of the website or third-party websites. It therefore accepts no liability for losses due to such causes.
The ATM accepts no liability for any misuse that may be made of this website.
The ATM cannot control the use of the website t-mobilitat.atm.cat or its content by users. For this reason, it accepts no liability for losses and damages of any kinds that may result from illicit, incorrect, inadequate or partial use of it or from any breaches by users of these access and usage terms and conditions or any other condition that may be found on this website concerning any of its services. This is without prejudice in any circumstances to any legal action the ATM or third parties may have the right to take.
The ATM does not guarantee that access to the website is uninterrupted or error-free and accepts no liability for losses that may arise from access to or use of this website. The permanent availability and continuous operation of the website cannot be guaranteed, nor can the information, content, software, materials and products included on it.
For this reason, the ATM is free of any liability for losses and damages of any kind resulting from the lack of availability or continuity of operation of the website, its services and the use made of it by users. However, the ATM will make every possible effort to keep this website continuously available.
The ATM also accepts no liability for any errors or security deficiencies that may arise from users utilising out-of-date or insecure browser versions or from the activation of devices for preserving the passwords or identification codes of registered users, or for damages, errors or inaccuracies that may derive from any misuse or malfunction.
Users accept that the ATM has created and developed the website in good faith with information from internal and external sources and that it is offered in its current state to users, even though it could include inaccuracies or errors. Users therefore hold the ATM free of any liability in relation to the reliability, utility or false expectations the website may give rise to during browsing.
Users are solely responsible for any kind of loss or damage they may cause to third parties. Users are also responsible for paying expenses, costs and, if appropriate, compensation that may arise from legal proceedings resulting from breach of these terms and conditions and the applicable regulations.
Intellectual and industrial property
Any content that is or may be incorporated into the website (which may include but is not limited to photographs, videos, text or software that makes the website operate) is classified as creation under Royal Legislative Decree 1/1996, of 12 April, approving the Amended Text of the Spanish Intellectual Property Act. The trademarks, signs, distinctive symbols and logos appearing on the website, and their design, also belong to the ATM or have been licensed or assigned by their owner and are duly registered or are in the process of registration. All these belong to the ATM or have been licensed or assigned by their owner.
Unauthorised or improper use of these items is a breach of ATM’s intellectual and industrial property rights.
Access to the website does not under any circumstances involve the acquisition by any user of any property rights over the content that appears on it. However, users can freely display the website and its content and download them for personal, non-commercial use, although they cannot extend this use to third parties or organisations, either free or charge or for payment.
Without prejudice to any appropriate limitation applying to private copies, users must not carry out the following actions or any similar ones involving the website or its content without prior written authorisation from the ATM or from the owners of the intellectual property rights or any other content owner:
Any kind of public communication using any procedure that would it available to the public so that any person can access it from the place and at the time of their choosing;
Any kind of distribution, including but not limited to, sale, rent and loan;
Any kind of direct or indirect and temporary or permanent reproduction by any means and in any form of all or part of the website and its content;
Any form of total or partial transformation, including the creation of derived products and services;
Any other kind of access including the above or other different methods;
Any direct or indirect form of extraction and reuse of all or a substantial part of any database and the extraction or repeated and systematic reuse of non-substantial parts of them.
As a result, the availability and use of the data, images, drawings, graphics, text, audio and video files and software belonging to ATM or its suppliers and any other content appearing on the website does not under any circumstances involve the assignment of its ownership or the grant of any usage rights of to the user.
Procedure in the case of illicit action
If any user or a third party considers that there are facts or circumstances that reveal the illicit nature of use of any content or any activity on the website, in particular the breach of industrial or intellectual property rights or other rights, they must notify the ATM using the form available on the website. The notification must contain the following information:
The personal data of the person making the complaint: name, address, telephone number and e-mail address;
Specific details of the alleged illicit activity and precise and specific indication of the protected content and its location on the website;
If rights have been infringed, the personal data of the holder of the rights supposedly infringed or the person authorised to represent them and their signature;
A clear, express declaration under the complainant’s responsibility that the information provided in the notification is accurate and that the use of the content or the activities described are illicit.
The ATM will always ensure that the content of the web is not pornographic, xenophobic, discriminatory, racist or defamatory and does not encourage violence. It will also make every effort to avoid any circumstances that may be prejudicial for users.
Personal data protection
To find out how we process personal data, consult our Data Protection Policy.
Cookies policy
What are cookies and what are they used for?
The word “cookie” is used for small text files downloaded to the browser on a user’s device (computer, mobile phone, tablet, etc.) when they browse a website, app or computer platform. Cookies, which make it possible to automatically collect different types of information, offer great advantages for providing information society services. They make internet browsing easier and smoother and they also help us to improve the quality of the services we provide to our users.
If you want more information, consult our Cookies Policy page.
Third-party links
The website also includes links to other websites of organisations beyond the control of the ATM, which accepts no responsibility for their content, the products or services they offer or for possible viruses or software they may contain.
Links to the website t-mobilitat.atm.cat
Modifications by users to this website that could affect their content, such as actions relating to links and similar modifications are absolutely prohibited. Links to this website from websites or other media that are illegal, or contrary to public morality or public order, or attack the good name or image of the ATM are also prohibited.
Users need to know that they are accessing this website and the url corresponding to the page being linked to must also appear in their browsers.
Legislation and jurisdiction
The terms and conditions of access and use and any other contractual text on this website are governed by the provisions of the applicable legislation covering the ATM. If there are any disputes resulting from access to this website and the use of its content and services, or the interpretation of and compliance with these general terms and conditions and any other contractual text on this website, the parties expressly waive any other rights they may have and submit to the courts and tribunals of the city of Barcelona (Spain).
Publication and amendment of the access and usage terms and conditions for the T-mobilitat website
The terms and conditions of access to and use of this website are available to everyone accessing it. Their content will be adapted to any amendments to the applicable legislation. For this reason, we suggest you consult these terms and conditions of access and use frequently to check for any possible amendments to them.
This section includes information relating to the terms and conditions of access to and use of the T-mobilitat app of the Autoritat del Transport Metropolità (Barcelona Metropolitan Transport Authority, hereafter, “ATM”), which the user must know for the purposes established in the Spanish Information Society and E-Commerce Services Act 34/2002, of 11 July.
Details of the owner of the T-mobilitat app
In accordance with Article 10 of the Spanish Information Society and E-Commerce Services Act, the essential information about the ATM, as provider of information society services via the app, is as follows:
Owner: Autoritat del Transport Metropolità
Tax ID no.: P-5890049-I
Registered office: Carrer Balmes 49, 6ª planta, 08007 Barcelona,
Telephone: +34 93 362 00 20
E-mail: atm@atm.cat
Terms and conditions of access to the T-mobilitat app
Access to the T-mobilitat app is users’ exclusive responsibility and involves knowledge and acceptance of the legal notices and these terms and conditions of access and use.
Access to the services offered via the app is free and, in general, requires users to first subscribe or register via the website www.t-mobilitat.atm.cat to access certain services. The user name and password are identifying elements for access to the services. They are personal and non-transferable.
If a user does not agree with the content of these general browsing conditions, they must delete the app and may not use it or access or use the services it offers.
Users also guarantee the truthfulness and authenticity of the information required for the register of users which they give as a result of contracting the services. They must also keep this information updated.
Any use other than that expressly authorised is prohibited.
The ATM will ensure that errors in the content published on the app are prevented and reserves the right to modify such content. The ATM accepts no liability for any consequences that may derive from errors in the content provided by third parties that may appear in this app. It may, whenever it sees fit, alter the configuration of the app, the terms and conditions of service, and its content. It may also delete it, limit it, temporarily or permanently suspend it or prevent access to it, and it must inform the user of such changes in as far as is possible in the circumstances by publishing them on the app or linking to the website t-mobilitat.atm.cat.
Any communication or broadcast of content that infringes third-party rights of ownership or content that is threatening, obscene, defamatory, pornographic or xenophobic or constitutes an attack on personal dignity, the rights of the child or current laws, or any behaviour constituting or inciting anyone to commit a criminal offence is prohibited.
The inclusion and communication by users of content that is false or inaccurate or that induces or could induce other users or ATM staff into error, and particularly content protected by any intellectual or industrial property rights, is prohibited.
The ATM may prohibit any user who behaves as described in the above paragraphs or in the “Terms and conditions of use of the T-mobilitat app” clause of this document or in any other similar way from accessing the app.
The ATM may offer direct or indirect links to resources or internet sites outside this app. These links are for information purposes only and under no circumstances are they an invitation to contract products or services offered on the destination website.
The ATM may, whenever it sees fit, alter the configuration of the app, the terms and conditions of service, or its content. It may also delete it, limit it or temporarily or permanently suspend it or prevent access to it. It must inform the user of such changes in as far as is possible in the circumstances by publishing them on the app.
Terms and conditions of use of the T-mobilitat app
Users must make proper use of the app services and content and not use them for illicit or criminal activities or any actions infringing the provisions of these conditions or other ATM legal texts, intellectual or industrial property regulations or any other rule of the legal system. The use made of the information contained on this app is the user’s exclusive responsibility.
In addition, users must not introduce, broadcast or disseminate any of the following content or similar items:
Content that is racist, xenophobic, pornographic, excuses terrorism or attacks human rights;
Content that promotes criminal, denigrating, defamatory or violent action or activities that are contrary to the law, public morals, good customs or public order;
Information or content attacking fundamental public rights and freedoms recognised in the Spanish Constitution and international treaties;
User names and passwords given to unauthorised third parties (if another user becomes aware of your password you must inform the ATM);
Information or content involving the infringement of intellectual and industrial property rights;
Unauthorised or unsolicited advertising, spam e-mails, chain e-mails, pyramid selling, etc.;
Data programs (viruses and malware) that are likely to cause damage to the access provider’s computer systems or to its providers or to third-party internet users.
The ATM does not guarantee the absence of viruses or other elements that could cause damage to the computer systems, computerised documents or files belonging to the user of this app or third-party platforms. It therefore accepts no liability for losses due to such causes.
The ATM accepts no liability for any misuse that may be made of this app.
The ATM cannot control the use of the app or its content by users. For this reason, it accepts no liability for losses and damages of any kinds that may result from illicit, incorrect, inadequate or partial use of it or from any breaches by users of these access and usage terms and conditions or any other condition that may be found on this app concerning any of its services. This is without prejudice in any circumstances to any legal action the ATM or third parties may have the right to take.
The ATM does not guarantee that access to the app is uninterrupted or error-free and accepts no liability for losses that may arise from access to or use of this app. The permanent availability and continuous operation of the app cannot be guaranteed, nor can the information, content, software, materials and products included on it.
For this reason, the ATM is free of any liability for losses and damages of any kind resulting from the lack of availability or continuity of operation of the app, its services and the use made of it by users. However, the ATM will make every possible effort to keep this app continuously available.
The ATM also accepts no liability for any errors or security deficiencies that may arise from users utilising inadequate devices, or from the activation of devices for preserving the passwords or identification codes of registered users, or for damages, errors or inaccuracies that may derive from any misuse or malfunction.
Users accept that the ATM has created and developed the app in good faith with information from internal and external sources and that it is offered in its current state to users, even though it could include inaccuracies or errors. The user holds the ATM free of any liability in relation to the reliability, utility or false expectations the app may give rise to during browsing.
Users are solely responsible for any kind of loss or damage they may cause to third parties. Users are also responsible for paying expenses, costs and, if appropriate, compensation that may arise from legal proceedings resulting from breach of these terms and conditions and the applicable regulations.
Intellectual and industrial property
Any content that is or may be incorporated into the app (which may include but is not limited to photographs, videos, text or software that makes the app operate) is classified as creation under Royal Legislative Decree 1/1996, 12 April approving the Amended Text of the Spanish Intellectual Property Act. The trademarks, signs, distinctive symbols and logos appearing on the app, and their design, also belong to the ATM or have been licensed or assigned by their owner and are duly registered or are in the process of registration. All these belong to the ATM or have been licensed or assigned by their owner.
Unauthorised or improper use of these items is a breach of ATM’s intellectual and industrial property rights.
Access to the app does not under any circumstances involve the acquisition by any user of any property rights over the content that appears on it. However, the user can freely display the app and its content and download them for personal, non-commercial use, although they cannot extend this use to third parties or organisations, either free or charge or for payment.
Without prejudice to any appropriate limitation applying to private copies, users must not carry out the following actions or any similar ones involving the app or its content without prior written authorisation from the ATM or from the owners of the intellectual property rights or any other content owner:
Any kind of public communication using any procedure that would it available to the public so that any person can access it from the place and at the time of their choosing;
Any kind of distribution, including but not limited to, sale, rent and loan;
Any kind of direct or indirect and temporary or permanent reproduction by any means and in any form of all or part of the app and its content;
Any form of total or partial transformation, including the creation of derived products and services;
Any other kind of access including the above or other different methods;
Any direct or indirect form of extraction and reuse of all or a substantial part of any database and the extraction or repeated and systematic reuse of non-substantial parts of them.
As a result, the availability and use of the data, images, drawings, graphics, text, audio and video files and software belonging to ATM or its suppliers and any other content does not under any circumstances involve the assignment of its ownership or the grant of any rights of usage to the user.
Procedure in the case of illicit action
If any user or a third party considers that there are facts or circumstances that reveal the illicit use of any content or any activity on the app, in particular the breach of industrial or intellectual property rights or other rights, they must notify the ATM using the form available on the app or website. The notification must contain the following information:
The personal data of the person making the complaint: name, address, telephone number and e-mail address;
Specific details of the alleged illicit activity and precise and specific indication of the protected content and its location on the app;
If rights have been infringed, the personal data of the holder of the rights supposedly infringed or the person authorised to represent them and their signature;
A clear, express declaration under the complainant’s responsibility that the information provided in the notification is accurate and that the use of the content or the activities described are illicit.
The ATM will always ensure that the content of the app is not pornographic, xenophobic, discriminatory, racist or defamatory and does not encourage violence. It will also make every effort to avoid any circumstances that may be prejudicial for users.
Personal data protection
To find out how we process personal data, consult our Data Protection Policy.
Cookies policy
What are cookies and what are they used for?
The word “cookie” is used for small text files downloaded to the browser on a user’s device (computer, mobile phone, tablet, etc.) when they browse a website, app or computer platform. Cookies, which make it possible to automatically collect different types of information, offer great advantages for providing information society services. They make internet browsing easier and smoother and they also help us to improve the quality of the services we provide to our users.
If you want more information, consult our Cookies Policy page.
Links to the website t-mobilitat.atm.cat and other ATM websites
The app includes links to the T-mobilitat and ATM websites.
Modifications by users to this app that could affect their content, such as actions relating to links and similar modifications are absolutely prohibited.
The terms and conditions of access and use and any other contractual text on this app are governed by the provisions of the applicable legislation covering the ATM. If there are any disputes resulting from access to this app and the use of its content and services, as well as the interpretation of and compliance with these general terms and conditions and any other contractual text on this app, the parties expressly waive any other rights they may have and submit to the courts and tribunals of the city of Barcelona (Spain).
Publication and amendment of the terms and conditions of access to and use of the T-mobilitat app
The terms and conditions of access to and use of this app are available to everyone accessing the app. Their content will be adapted to any amendments to the applicable legislation. For this reason, we suggest you consult these terms and conditions of access and use frequently to check for any possible amendments to them.